Is Re-Engineering just the next corporate
fad, or an excuse for cutbacks or buying oversold technology?
It can be, unless the organization learns to tap Re-Engineering's
potential for achieving breakthrough performance improvements.
Maximum advantage comes from replacing existing business processes
with radically more efficient ways to delight customers. While
not specifically an IS responsibility, IS can play a central role
in facilitating, enabling, and applying Re-Engineering. This workshop
explains ways IS can contribute to and take advantage of Re-Engineering.
Exercises reinforce learning.
Participants
will learn:
* Identifying processes that impact Business Performance
and competitiveness.
* How Business Process Re-Engineering (BPR)
produces breakthrough performance improvements.
* Lessons from Total Quality Management (TQM) to increase
BPR success.
* Ways to diagnose business processes that would yield
significant re-engineering benefits.
* Structured methods for mapping, analyzing, and re-engineering
business processes.
* Appropriate relationship of re-engineering and the
system development process.
WHO SHOULD ATTEND: This course
has been designed for systems and business managers, project leaders,
systems analysts, business analysts, quality specialists, auditors,
and others responsible for business and systems Re-Engineering.
